Capabilities
Connected capabilities, one clear owner each
From strategy to operations: every capability is owned by one specialist company accountable for its results, supported by others when needed.
The map
Fifteen capabilities, one architecture
- L4
Strategy & Governance
Owned by
- L3
Enterprise Applications
Owned by
- L2
Intelligence, Data & Software
- AI & AI Agents
- Data Engineering & Analytics
- Software & Digital Product Engineering
- Intelligent Automation
Owned by
- L1
Infrastructure & Security
Owned by
The four layers model the technical capabilities only — not the group's full structure. They are complemented, with equal weight, by institutional, communications and sector capabilities:
Cross-cutting institutional capabilities
Growth & communications
TECHNICAL LAYER 1
Strategy & Governance
Digital strategy, technology governance and architecture: what to build, in what order?
- Digital TransformationMany digital initiatives without clear priorities, technology investments whose results are never measured, and readiness that is unknown before work starts.
- Digital Strategy & Enterprise ArchitectureSystems multiplying without a unifying architecture, technology decisions with no owner or standard, and costs that grow with every new integration.
TECHNICAL LAYER 2
Enterprise Applications
How does the organisation run on one system?
TECHNICAL LAYER 3
Intelligence, Data & Software
How do operations become smarter and faster?
- AI & AI AgentsStrong interest in AI, but difficulty moving it from experiments into real workflows safely and under clear controls.
- Data Engineering & AnalyticsData spread across many systems, conflicting reports and decisions made without one trusted view.
- Software & Digital Product EngineeringNeeds that off-the-shelf systems don't cover, and applications that are hard to maintain or connect to what exists.
- Intelligent AutomationRepetitive manual work, slow approvals and automation built before the process itself is understood.
TECHNICAL LAYER 4
Infrastructure & Security
What does it all run on — and how securely?
- Cloud & Digital InfrastructureAgeing or fragmented infrastructure, uncertain availability and difficulty scaling or moving workloads to the cloud.
- CybersecurityAn attack surface that grows with every new system, security added at the end instead of designed in, and incidents without documented response.
- Managed ServicesInternal teams overloaded with day-to-day operations, and service levels that are never defined.
CROSS-CUTTING
Cross-cutting institutional capabilities
How is the organisation itself governed — and how does knowledge stay inside it?
- Corporate Governance & AdvisoryGrowth outpacing structure, unclear authority, and regulatory, financial, zakat and tax obligations handled reactively.
- Knowledge Transfer & LocalizationSolutions are delivered but the knowledge stays with the vendor, and internal teams aren't ready to run or develop them.
SPECIALIST DOMAIN
Growth & communications
How does the impact reach the market and get adopted?
SPECIALIST DOMAIN
Sector solutions
How are the capabilities applied in specialist sectors?
- Digital Construction & Smart InfrastructureConstruction projects handed over without usable asset information, and facilities run in isolation from their build data.
- Healthcare TechnologyHealthcare operations spread across separate systems, a fragmented patient journey and data that doesn't come together across branches.
Let's talk
Tell us about the challenge and we will route you to the right specialist company — or an integrated team when the project calls for it.